1. Introduction
Aarya Charitable Trust (“Trust”, “we”, “our” or “us”) is committed to protecting the privacy and personal information of our website visitors, donors, volunteers, beneficiaries and other individuals who interact with us.
Our Trust works to improve access to hearing healthcare for infants and children, including hearing screening, cochlear implant support, medical assistance, rehabilitation, speech therapy and related charitable activities.
This Privacy Policy explains what information we may collect, how we use it, when we may share it, and the steps we take to protect it when you visit our website or communicate with us.
By using our website, you acknowledge that you have read this Privacy Policy.
2. Information We Collect
Depending on how you interact with us, we may collect the following information:
Personal Information
Full name
Email address
Mobile number
Postal address, where required
Information submitted through contact, volunteer, donation or enquiry forms
Donation and Payment Information
Donation amount and date
Transaction reference number and payment status
Details required to issue donation receipts, where applicable
Donor identification and tax-related information where legally required
Online payments may be processed by third-party payment service providers. We do not intend to store complete debit card, credit card, banking password or other sensitive payment authentication details on our website.
Beneficiary Information
Where necessary for charitable assistance, we may collect relevant information about a child or family, such as medical documentation, hearing assessment reports, treatment-related information and financial circumstances.
We treat beneficiary and children's information with particular care and seek appropriate consent from parents, guardians or other authorised persons where required.
Technical Information
When you visit our website, certain technical information may be collected, including your IP address, browser type, device information, pages visited and website usage data. This may be collected through server logs, cookies or similar technologies, depending on the website's configuration.
3. How We Use Your Information
We may use the information collected to:
Process and acknowledge donations.
Issue donation receipts and provide applicable tax documentation.
Respond to enquiries, requests and communications.
Assess and coordinate charitable assistance for eligible children and families.
Organise healthcare initiatives, awareness programmes, volunteering and fundraising activities.
Communicate updates about our charitable work, where appropriate.
Maintain accounting, financial, administrative and statutory records.
Improve website functionality, security and user experience.
Prevent fraud, investigate technical issues and comply with applicable legal requirements.
We will use personal information only for legitimate purposes consistent with this Privacy Policy and applicable law.
4. Sharing of Information
We do not sell or rent personal information to third parties.
We may share relevant information with:
Payment gateway providers and banks for processing donations and verifying transactions.
Hospitals, medical professionals, rehabilitation providers or other authorised organisations when necessary to coordinate beneficiary assistance.
Auditors, accountants, professional advisers and service providers who support our operations.
Government authorities, regulators or law enforcement agencies when disclosure is required or permitted by applicable law.
Other parties where the individual concerned has provided valid consent or another lawful basis for sharing applies.
Where appropriate, we take reasonable steps to ensure that third parties handle information securely and only for the purposes for which it was shared.
5. Children's Privacy
Our charitable activities involve infants and children. We recognise the importance of protecting their privacy and dignity.
We collect information about children only when reasonably necessary for our charitable programmes, healthcare assistance, rehabilitation or related activities.
Where required, consent will be obtained from a parent, legal guardian or other authorised representative before collecting or using a child's personal information.
We will not knowingly publish a child's identifiable medical information, personal details or photographs for promotional purposes without appropriate authorisation and compliance with applicable law.
6. Cookies and Website Technologies
Our website may use cookies or similar technologies to support website functionality, understand visitor activity and improve performance.
You may be able to manage cookies through your browser settings. Disabling certain cookies may affect some website features.
Any third-party analytics or tracking technologies, if used, may be subject to the relevant provider's privacy policy.
7. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss or misuse.
However, no method of electronic transmission or storage can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted through the internet.
In the event of a personal data breach, we will take appropriate action in accordance with applicable legal requirements.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including donation processing, beneficiary support, accounting, statutory compliance, dispute resolution and the establishment or defence of legal claims.
Certain financial, donation and tax-related records may need to be retained for periods prescribed by applicable law.
When information is no longer required, we will take reasonable steps to delete it or anonymise it, subject to legal and operational requirements.
9. Your Rights and Choices
Subject to applicable law, you may request to:
Access personal information relating to you.
Correct inaccurate or incomplete information.
Withdraw consent where processing is based on consent.
Request deletion of information where legally permissible.
Raise concerns about the handling of your personal information.
Opt out of non-essential promotional communications.
Requests may be subject to identity verification and applicable legal record-retention obligations.
10. Third-Party Websites
Our website may contain links to third-party websites, payment platforms or external services. These websites operate under their own terms and privacy policies.
Aarya Charitable Trust is not responsible for the privacy practices or content of third-party websites. We encourage visitors to review the applicable policies before providing information to those services.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our activities, website features, operational practices or legal requirements.
The revised version will be published on this page along with the updated effective date. Visitors are encouraged to review this page periodically.
12. Contact Us
For questions, requests or concerns regarding this Privacy Policy or the handling of your personal information, please contact:
Aarya Charitable Trust Address: 1 Homeworth, 7th Gulmohar Cross Road, JVPD, Andheri West, Mumbai – 400049, Maharashtra, India Email: Aaryacharitablet@gmail.com Phone: +91 97277 47714
We will review privacy-related requests and respond in accordance with applicable law.